Personal Data Protection

We use and process the personal data you have provided to us as described below. Here you will also find information on how to contact us if you have any questions about personal data. We are happy to answer any questions.

Identity and contact details of the controller

  • Company: Glasstech, s.r.o.
  • Address: Brodecká 839, 468 22 Železný Brod
  • Company ID/VAT ID: 64651100 / CZ64651100
  • Phone: +420 483 390 838
  • E-mail: glasstech@glasstech.cz

For what purpose do we process personal data?

Processing of personal data is necessary for communicating with website users or for fulfilling a contract arising from ordering the offered services, for the following purposes:

  • Information about product news
  • Service provision
  • Order status updates
  • Delivery of ordered goods
  • Handling any complaints

We need your e-mail address so that we can inform you about discounts, special offers, competitions, and other interesting news. This extended marketing communication requires your informed consent. Consent is given by filling in the registration form for these e-mails, or by confirming the e-mail sent to you based on an order for a service/product.

If you do not want to receive this information, you have the option to withdraw your consent at any time. You will find this option in every newsletter you receive. You can also contact the person in charge at the e-mail address listed above.

How We Use Cookies

We use third-party cookies that anonymously store information about visits to the website. These may then be used for analytical or marketing purposes. All information stored in the cookies we use is anonymous. Cookies cannot be tracked automatically – we use an opt-in approach, meaning we only track cookies after the website user has given consent.

What security practices do we use regarding the storage of personal data?

The Provider has adopted and maintains such technical and organizational measures so as to prevent unauthorized or accidental access to personal data, their alteration, destruction or loss, unauthorized transfers, their other unauthorized processing, as well as any other misuse of personal data.

  • Anonymization of personal data.
  • The ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident.
  • A process for regularly testing, assessing, and evaluating the effectiveness of the technical and organizational measures implemented to ensure the security of processing.
  • Multi-level firewall.
  • Antivirus protection and control of unauthorized access.
  • Encrypted data transmission using IT technologies.
  • Access to personal data only for authorized persons of the Provider.
  • Servers with personal data locked in the server room.

How can you check the personal data you have provided?

If you would like to verify which specific data of yours we are working with, please contact the person in charge – see the e-mail at the top of this page. Please proceed in the same way if you wish to have your personal data deleted.

General Provisions

  • The Customer voluntarily provides their personal data and agrees to its disclosure to third parties under the conditions set out below.
  • Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner.
  • If a website user believes that the controller or processor is processing their personal data in a manner that violates the protection of their private and personal life, or that violates the law, in particular if the personal data is inaccurate with regard to the purpose of its processing, they may: – ask the seller or processor for an explanation, at their electronic address or in writing, – request that the controller or processor remedy this situation, by means of a request sent to their electronic address, or in writing.
  • If a website user requests information regarding the processing of their personal data, the seller is obliged to provide this information to their electronic address or in writing by post. In the event of a repeated request, the controller has the right to require reasonable compensation for providing the information under the preceding sentence, not exceeding the costs necessary to provide the information.
  • The Seller is a duly registered controller of personal data. Customers’ personal data is protected against misuse. The handling of customers’ personal data is governed by the relevant provisions of Act No. 101/2000 Coll., on the Protection of Personal Data and on the Amendment of Certain Acts, as amended.
  • You can report any misconduct, questions, leaks, or misuse of personal data to the relevant Office for Personal Data Protection. (ÚOOÚ)